In anticipation that the Selangor and the Federal Territories of Kuala Lumpur and Putrajaya will continue to be a centre of economic growth, it is envisaged that the water demand in these states would continue to grow steadily.The current situation also provides SYABAS opportunities to enhance the overall efficiency of the water industry, in particular to reduce the level of high non-revenue water (NRW) losses and uplift the level of standard in customer service.