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Forms & Brochures

Brochures of services distributed to consumers (Note : Please download Acrobat Reader to view the brochures)...

Counter Service

Quality Counter Services are services that fulfill the needs of the consumers. Consumers will be satisfied if the service provided is fast, error-free and easily available and is not burdensome to the consumer who is served in a courteous manner. Counter Service Department provides “One Stop Counter” at all districts...

YAKIN (Unit Kerjasama Informasi Pelanggan)

YAKIN, Unit Kerjasama Informasi Pelanggan, is a unit of the Customer Services Department of SYABAS, specifically set up to meet the needs of the domestic consumers in the state of Selangor and federal territories of Kuala Lumpur and Putrajaya. YAKIN is basically community based and serves the domestic in a direct, personal and proactive manner. It takes customer...

Industrial Consumer Unit (ICU)

ICU understands the needs and importance of having high quality and reliable water supply systems to support the industrial and commercial sectors. Industrial and commercial customers are one of the important customer sector to SYABAS. This sector also demands special attention due to its' impact on their business and operations, which is unique in nature as compared to the domestic consumers. It is with this recognition that ICU or the Industrial Customer Unit was founded. ICU operates under the purview of Customer Services....

PUSPEL Contact Centre

A one stop agency in receiving, managing and providing solutions to all of your water-woes! We are a channel under the Customer Services Department of SYABAS, working in collaboration with the other divisions of the company with a view to make life that much easier and pleasant for you. The PUSPEL
Wednesday, 26 November 2014